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  • Getting Started
  • Buy
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  • How are taxes and customs fees calculated?
    Shipping will be carried out through the shipping company designated by the curator(or seller). In cases where taxes and customs fees must be paid, the shipping company will contact the buyer to provide information regarding taxes and customs fees. They may require the buyer to submit necessary documentation and payment for these fees before the package can be delivered.Some readers
  • Buy a artwork
    Steps to buy RWA artwork: Connet Wallet. Select a artwork and Click "Buy Now". Enter Shipping and Contact Information, and check the box for personal information usage terms. Complete Payment *Click Complete Payment for Complete Payment details. Arrange Shipping with the curator. The curator will contact the collector using the contact information and the collector can also reach out to the curator usingSome readers
  • Shipping
    Shipping is conducted in consultation between the curator(or seller in the case of resale) and the buyer, taking into account the artwork's condition, unique characteristics, and the global shipping environment. Once the artwork purchase is complete, the curator will contact the buyer using the provided contact information to arrange the shipping schedule and inform the buyers of the shipping costs.Some readers
  • Tips for transaction fee
    Gas fees are the costs associated with processing transactions on the network, which can fluctuate based on network congestion. View detailed explanation of gas fees: Buy5 link Service fees refer to the costs related to specific services, such as trading fees from exchanges or transfer fees from wallets. Gas fees and service fees can vary depending on the transaction time and amount. If gas fees are high or service fees are expensive, adjustmSome readers
  • VaultX's guarantee of artworks
    VaultX is a Web3 platform for real-world assets, with a focus on physical art. We guarantee our artworks using blockchain technology, NFTs, smart escrow contract. On-chain asset registration: By recording the attributes of real world assets on the blockchain during the minting process, we ensure transparent disclosure of product authenticity and enhance product reliability. Blockchain-Based Product ProFew readers
  • What is Gas fee?
    The fees charged for using the blockchain network are called Gas Fees. These fees vary based on the congestion of the network and can differ depending on the specific transaction. Check Congestion : Gas Fees can increase when the network is congested, so it's advisable to check the congestion level before proceeding with a transaction. Volatility: Gas Fees fluctuate in real-time, which means higher fees than expected mFew readers
  • Token not visible? (Metamask)
    In MetaMask, tokens may not be visible in the Tokens tab after bridging is completed. It is normal for tokens not to appear in the 'Tokens' tab after bridging is completed. MetaMask displays tokens based on the network. To Verify your Base ETH, Click on the network icon at the top-left corner. Change the network selection menu from ' Ethereum Mainnet' to 'Base Mainnet'. (https://storage.crisp.chat/users/helpdesk/website/50cf6869bd651400/image1dp9hso.png =500x203)Few readers
  • Buy Ethereum and Bridge to Base
    How to Buy ETH? Depositing ETH in your wallet from an exchange like Coinbase, Binance, Upbit You can buy ETH with a credit card or a bank transfer from a exchange. Refer to the exchange guide for details. Buy ETH directly in your wallet extension. How to Bridge ETH to BaseFew readers
  • Complete Payment
    Cryptocurrencies for payment Currently, only Base ETH is supported for transactions on the platform. Payment methods VaultX supports payment with either a crypto wallet or on-ramp payments. MetaMask and Coinbase Wallet are supported for crypto wallets. Thirdweb facilitates on-ramp payments. We will continuousFew readers
  • Base Network
    Collectors can purchase RWA artworks with Base ETH (Not Ethereum ETH). VaultX leverages the Base Network's scalability, security, and functionality for buying and selling artwork, potentially offering lower transaction fees and faster processing times. The Base Network is the most suitable network for onboarding everyone into Web3.Few readers

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